1. Introduction - place, encounter, engagement: context and themes / Russell Staiff / Steve Watson / Robyn Bushell
Part I. The intimacy of encounters
2. Gateway and garden: a kind of tourism in Bali / Denis Byrne
3. Authorising the unauthorised: liquidity, complexity and the heritage-tourist in the era of social media / Fiona Cameron / Sarah Mengler
Part II. Heritage, tourists and the work of representation
4. Heritage tourism and its representations / Emma Waterton
5. Swords, sandals and togas: the cinematic imaginary and the tourist experiences of Roman heritage sites / Russell Staiff
6. Country matters: the rural-historic as an authorised heritage discourse in England / Steve Watson
Part III. Tourism and performance at heritage places
7. Cuzcotopia: imagining and performing the Incas / Helaine Silverman
8. Using immersive and interactive approaches to interpreting traumatic experiences for tourists: potentials and limitations / Andrea Witcomb
Part IV. Heritage, 'tradition', tourism and the politics of change
9. Cultures of interpretation / Tim Winter
10. Heritage for sale: Indigenous tourism and misrepresentations of voice in northern Chile / Juan Francisco Salazar / Robyn Bushell
11. Discourses of development: narratives of cultural heritage as an economic resource / Neil Asher Silberman
Part V. Managing the heritage-tourism engagement
12. Cambodian experiences of the manifestation and management of intangible heritage and tourism at a World Heritage site / Georgina Lloyd / Im Sokrithy
13. Heritage tourism in Africa / Anna Spenceley / Fred Nelson
14. Clustering industrial heritage tourists: motivations for visiting a mining site / Alfonso Vargas-Sánchez / Nuria Porras-Bueno / María De Los Ángeles Plaza-Mejía
