How to write and present technical information

Part I. Writer, audience, and documentation

Who we are and what we do

How to define high-quality documentation

How to define your audience

Part II. Getting started

How to get organized

How to get information with interviews

How to explain your subject

How to use graphics with reports and papers

How to use writing tools

Part III. How to write a paper or report

How to organize a paper

How to write the discussion or body of an article

How to write the exit

How to write the lead

Part IV. How to write specific documents

How to write specifications

How to write procedures

How to write proposals

How to write analysis reports

How to write product descriptions

Part V. How to write and design for digital media

How to use the Internet in professional environments

How to design and write for multimedia applications

How to design and write for social media

Part VI. How to write and design associated communications

How to write public relations documents

How to write marketing and advertising documents

How to design training programs

Part VII. Finishing your work

How to avoid common writing problems

How to edit and revise your work

Part VIII. Presentations and meetings

How to make professional presentations

How to use visuals with presentations

How to run effective meetings

Part IX. Conclusion

Final thoughts.