From the Book - Second edition.
Section 1: The effects of inherent stress. The reality of healthcare professional stress ; The personal stress-fatigue connection ; Inextricably linked: personal characteristics, relationships, and the work environment ; Organizational stress ; The risk of burnout ; How is burnout different from post-traumatic stress disorder (PTSD)? ; Health concerns related to stress and workaholism ; Practice considerations ; Conclusion ; References
Section 2: A slice of reality. Understanding the business of healthcare ; How U.S. policy-making has affected healthcare today
The silver tsunami ; Conclusion ; References
Section 3: Nursing and healthcare professions: art vs. science. Introduction ; Defining a nurse and what they do ; Nursing as a science ; How are art and science intertwined? ; Conclusion ; References
Section 4: The impact of leadership in nursing and healthcare. Leadership through large-scale challenge ; The connection between leadership and culture ; The leadership-stress connection ; Principles of leadership and excellence ; Being a good leader ; The four T's of leadership ; Structure/process/outcome in systems ; Leadership strategies to mitigate stress ; Conclusion ; References
Section 5: Professional integrity. The future of nursing ; Diversity in nursing and other health professions ; Definition of professional nursing ; The advantages of various roles in nursing ; Nursing informatics ; Defining professional boundaries ; Managing stress and personal behavior ; The power of choice ; Conclusion ; References
Section 6: The internal strain of silos. The challenges of working as a team ; The healthcare silo phenomenon ; Human factors and design thinking in healthcare ; Conflict: survival of the fittest ; Conclusion ; References
Section 7: The social milieu (culture). The importance of positive work environment ; Developing a positive work environment ; Human capital and the value of relationships ; Engagement of satisfaction (personal and customer) ; Conclusion ; References
Section 8: The clout of allies. Building alliances ; Maximizing resources to create change ; Disruptive innovation in healthcare ; Conclusion ; References
Section 9: Planning intentional quality and safety. What is intentionality? ; Patient safety, transparency, and managing practice risk ; The healthcare provider's role in safer and higher quality systems ; Systems theory in healthcare predictability ; Reliability science and prevention of harm ; Leading innovation and improvement ; Creating a better workplace ; Influencing state and national policy ; Conclusion ; References
Section 10: Beyond burnout: promoting optimal health and well-being. A review of burnout ; The value of time ; The significance of individual accountability and action ; The four-legged stool of physical, emotional, mental, and spiritual well-being ; Healthy coping strategies ; Asking for help ; The impact of mindset on stress ; Conclusion ; References
Section 11: Burnout and the nursing or healthcare student. Academic burnout in nursing students ; Factors that contribute to student burnout ; Stacked burnout ; Suicide prevention ; Conclusion ; References
Section 12: Looking toward the future. Saving the nursing and healthcare workforce ; Speak up and let your voice be heard ; Tying it all together ; Conclusion ; References.
