Profit planning for hospitality and tourism

Revisiting hospitality and tourism operations : fresh insights

Review of hospitality and tourism financial statements

Understanding results using ratios

Comparing and benchmarking performance

Practical cost behaviour for decisions : dropping a stone into water

Break-even, profit and loss scenarios

Cost structure

Flexible budgets for planning and control

Profit multiplier profile

Pricing in hospitality and tourism

Budgets and forecasting

Developing customer profitability analysis

Getting the information we need

Capital expenditure decisions

Using computer spreadsheets.