From the Book - First edition.
To write or not to write?
What kind of writer are you?
The seven steps. Step 1 : Get the ask clear ; Step 2 : Write for your reader ; Step 3 : Start strong and specific ; Step 4 : Be concise ; Step 5 : Fill in missing content, delete extraneous content ; Step 6 : Write in plain English ; Step 7 : If something feels wrong, fix it
The checklist in action : before and after examples
Types of business writing. The basics ; Business relationships ; Promoting your business and yourself ; Employment matters
Resources. Writing skills ; Style ; Grammar and usage ; Commonly confused words ; Punctuation.
