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"The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough...

Who Hasn't Gazed upon the abandoned temples of Angkor Wat or the jungle-choked cities of the Maya and wondered, could the same fate happen to us? In this riveting book, Jared Diamond--whose Guns, Germs, and Steel revolutionized our understanding of history--explores how humankind's use and abuse of the environment reveal the truth behind the world's great collapses, from the Anasazi of North America to the Vikings of Greenland to modern Montana. What...

"Through the stories of five American families, a masterful and timely exploration of how hope, history, and racial denial collide in the suburbs and their schools Outside Atlanta, a middle-class Black family faces off with a school system seemingly bent on punishing their teenage son. North of Dallas, a conservative white family relocates to an affluent suburban enclave, but can’t escape the changes sweeping the country. On Chicago’s North Shore,...

"In this culmination of five decades of acclaimed studies in presidential history, Pulitzer Prize-winning author Doris Kearns Goodwin offers an illuminating exploration of the early development, growth, and exercise of leadership. Are leaders born or made? Where does ambition come from? How does adversity affect the growth of leadership? Does the leader make the times or do the times make the leader? In Leadership, Goodwin draws upon the four presidents...

"Yalom describes his patients' struggles-- as well as his own-- to come to terms with the two great challenges of existence: how to have a meaningful life, and how to reckon with its inevitable end"--Dust jacket flap.

"This book explores the relationships between racial segregation, urban governance, and policing in a postindustrial city. Drawing on rich ethnographic data and in-depth interviews, Gordon shows how the police augmented racial inequalities in service provision and social control by aligning their priorities with those of the city's urban growth coalition"-- Provided by publisher.

The epic story of how coffee connected and divided the modern world. Coffee is an indispensable part of daily life for billions of people around the world - one of the most valuable commodities in the history of global capitalism, the leading source of the world's most popular drug, and perhaps the most widespread word on the planet. Augustine Sedgewick's Coffeeland tells the hidden and surprising story of how this came to be, tracing coffee's five-hundred-year...

Kelly always knew that her family was different. She knew that most children didn't live with their grandparents, and their grandparents didn't own porn stores. Her classmates didn't sleep on a boat in the marina and she knew their next-door neighbors weren't drug addicts and johns. What Kelly didn't know was if she would become part of the dysfunction that surrounded her. Would she sink into the depths of harbor life? Or would she end up alone and...

On a warm spring evening in South Los Angeles, a young man was shot and killed on a sidewalk minutes away from his home, one of hundreds of young men slain in Los Angeles every year. His assailant ran down the street, jumped into an SUV, and vanished, hoping to join the vast majority of killers in American cities who are never arrested for their crimes. But as soon as the case was assigned to Detective John Skaggs, the odds shifted. Here is the kaleidoscopic...

"After 30 years, Detective Jim Scharf arrested a teenage couple's murderer--and exposed a looming battle between the pursuit of justice and the right to privacy. When Tanya Van Cuylenborg and Jay Cook were murdered during a trip to Seattle in the 1980s, detectives had few leads. The murder weapon was missing. No one witnessed any suspicious activity. And there was only a single handprint on the outside of the young couple's van. The detectives assumed...